He was a postdoctoral fellow at Hong Kong Polytechnic University before joining NUBS China. Alain also worked as a software engineer in the United Kingdom and as an Associate Professor in Computer Science in Malaysia. Alain was named as 'The Outstanding Young Malaysian 2012', an award conferred by the Junior Chamber International. He was named one of the Most Cited Researchers based in China (from 2015 to 2018) by Elsevier Scopus database. He is a recipient of the Ningbo 3315 Individual Talent Scheme. To date, he has received more than RMB 2 million funding for various research projects (E.g. HK General Research Fund, Royal Society, National Natural Fund of China, Malaysia Fundamental Research Grant Scheme etc.).
He is currently the co-editor of Industrial Management & Data Systems, Senior Editor of Decision Support Systems and Associate Editor of Information & Management.